A brokerage is table stakes. Support is the difference.

Independently owned. Built for agents who want real support.

About CHARLESGATE

Every brokerage can offer you a license and a split. Almost none will put a team of real people behind your business. CHARLESGATE was built around that gap — independently owned, and never interested in handing agents a corporate script and calling it support.

For more than two decades, that's meant building something bigger than a brokerage — property management, development, and investments, all built around one belief: help people live and invest better. Our clients. Our agents. Our employees. Our communities.

That approach has been recognized outside these walls too: named one of Inc. 5000's fastest-growing private companies five years running, and a Boston Business Journal Best Place to Work.

Meet the Team

  • PAULA KOWALCZIK

    Paula Kowalczik

    PRESIDENT OF BROKERAGE

    Paula is passionate about helping agents build businesses that align with their goals. Through one-on-one coaching, strategic planning, and ongoing accountability, she works alongside agents to create sustainable, long-term success while fostering a collaborative and supportive culture.

  • Laura D'Amico

    STRATEGIC GROWTH PARTNER

    Laura works closely with agents to identify opportunities for growth, develop business strategies, and leverage the full range of CHARLESGATE resources to expand their business and market presence.

  • Sarah Icten

    MARKETING MANAGER

    Sarah partners with agents to strengthen their personal brands through strategic marketing, listing campaigns, social media, design, and business development. She continues elevating the CHARLESGATE brand and keeping tools up to date.

  • Malinda Barnes

    AGENT CONCIERGE MANAGER

    Malinda helps new and existing agents navigate systems, resources, and daily operations. Her focus is making sure every agent feels supported, connected, and confident from day one and throughout their career.

  • Tina Michaud

    BROKERAGE ADMINISTRATOR

    Tina keeps agents moving efficiently by overseeing brokerage operations, transaction processing, compliance, and day-to-day systems. She is often the first call when agents need answers, guidance, or help navigating brokerage processes.

Designed to Support Your Business

  • Robust Tools & Platforms for Modern Business

  • Customized Coaching & Training from Real People

  • Strategic Agent Branding & Positioning

  • Seamless Onboarding & Transition Planning

  • Agent Concierge & Transaction Program

  • Collaborative, Not Corporate

More About our Agent Experience Here

  • "The transition to Charlesgate has been incredibly seamless. This will be my sixth year in the business and Charlesgate is my third brokerage. Onboarding was flawless and the systems and platforms are user-friendly. I also love the sophisticated marketing materials."

    —Kellie Rowland, Agent

  • "The perfect blend of business fundamentals and cutting-edge technology-the training in AI has genuinely transformed how I manage leads and client relationships. I always feel supported."

    —Steve Coughlin, Agent

  • "It’s great to have a community and team that cares about everyone else. And if I have any questions or need help, I know exactly who to ask, and exactly where to go."

    Jack Vassilladis, Agent

  • "The coaching, its tough love, but its exactly what you need."

    Briana Brookins, Agent

Insights

CG Agent Experience

Agent Transition Guide

Sample Marketing

Markets change, but top agents adapt and thrive.

Join a brokerage that equips you with the tools, support, and opportunities to stay ahead—no matter the market.

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