A brokerage is table stakes. Support is the difference.

Independently owned. Built for agents who want real support.

About CHARLESGATE

Every brokerage can offer you a license and a split. Almost none will put a team of real people behind your business. CHARLESGATE was built around that gap — independently owned, and never interested in handing agents a corporate script and calling it support.

For more than two decades, that's meant building something bigger than a brokerage — property management, development, and investments, all built around one belief: help people live and invest better. Our clients. Our agents. Our employees. Our communities.

That approach has been recognized outside these walls too: named one of Inc. 5000's fastest-growing private companies six times (last 5 consecutive years) and a Boston Business Journal Best Place to Work.

Licensed in MA, NH, RI, CO.

Meet the Team

  • PAULA KOWALCZIK

    Paula Kowalczik

    PRESIDENT OF BROKERAGE

    Paula is passionate about helping agents build businesses that align with their goals. Through one-on-one coaching, strategic planning, and ongoing accountability, she works alongside agents to create sustainable, long-term success while fostering a collaborative and supportive culture.

  • Laura D'Amico, A woman with shoulder-length brown hair and bangs, wearing a dark blazer and white shirt, looking at the camera with a slight smile.

    Laura D'Amico

    STRATEGIC GROWTH PARTNER

    Laura works closely with agents to identify opportunities for growth, develop business strategies, and leverage the full range of CHARLESGATE resources to expand their business and market presence.

  • Sarah Icten, A professional woman with blonde hair, blue eyes, wearing a navy blazer and white blouse, smiling at the camera.

    Sarah Icten

    MARKETING MANAGER

    Sarah partners with agents to strengthen their personal brands through strategic marketing, listing campaigns, social media, design, and business development. She continues elevating the CHARLESGATE brand and keeping tools up to date.

  • Malinda Barnes, A professional woman with long, wavy blonde hair and light skin, wearing a brown jacket and black top, looking at the camera against a plain white background.

    Malinda Barnes

    AGENT CONCIERGE MANAGER

    Malinda helps new and existing agents navigate systems, resources, and daily operations. Her focus is making sure every agent feels supported, connected, and confident from day one and throughout their career.

  • Tina Michaud, Portrait of a woman with shoulder-length blonde hair wearing a black and white striped top and a necklace, smiling at the camera.

    Tina Michaud

    BROKERAGE ADMINISTRATOR

    Tina keeps agents moving efficiently by overseeing brokerage operations, transaction processing, compliance, and day-to-day systems. She is often the first call when agents need answers, guidance, or help navigating brokerage processes.

Designed to Support Your Business

  • Computer monitor with gears symbol representing technology or system settings.

    Robust Tools & Platforms for Modern Business

  • Outline of two people sitting at a table having a conversation with speech bubbles above their heads.

    Customized Coaching & Training from Real People

  • Lightbulb with a gear inside, surrounded by a circular arrow and an upward arrow indicating innovation and growth.

    Strategic Agent Branding & Positioning

  • Line drawing of a cocktail glass with five circles above it and an arrow pointing downward inside the glass.

    Seamless Onboarding & Transition Planning

  • Icon of a clipboard with a profile picture, text lines, and a handshake symbol, representing a job interview or professional agreement.

    Agent Concierge & Transaction Program

  • Three figures holding puzzle pieces fitting together against a black background.

    Collaborative, Not Corporate

More About our Agent Experience Here

  • "The transition to Charlesgate has been incredibly seamless. This will be my sixth year in the business and Charlesgate is my third brokerage. Onboarding was flawless and the systems and platforms are user-friendly. I also love the sophisticated marketing materials."

    —Kellie Rowland, Agent

  • "The perfect blend of business fundamentals and cutting-edge technology-the training in AI has genuinely transformed how I manage leads and client relationships. I always feel supported."

    —Steve Coughlin, Agent

  • "It’s great to have a community and team that cares about everyone else. And if I have any questions or need help, I know exactly who to ask, and exactly where to go."

    Jack Vassilladis, Agent

  • "The coaching, its tough love, but its exactly what you need."

    Briana Brookins, Agent

Insights

Cover page of a brochure or presentation titled 'The Agent Experience.' with a subtitle about helping real estate professionals build successful businesses, and a footer noting Boston, est. 2003.

CG Agent Experience

Cover page of a guide titled 'What actually happens if I move,' with the subtitle 'The Agent Transition Guide' and the name 'Charlesgate' at the top. The page includes steps: 'Commit,' 'Prepare,' and 'Transition,' and mentions Boston, Est. 2003.

Agent Transition Guide

Sample market page with real estate statistics and market reports with modern living room with white sofa, decorative pillows, a bookshelf, a lamp, and a window with blue curtains.

Sample Marketing

Markets change, but top agents adapt and thrive.

Join a brokerage that equips you with the tools, support, and opportunities to stay ahead—no matter the market.

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